How we can help

Thank you for taking time to view our website, if you would like more information on any of our solutions, products or services. Please complete the form below including information on your area of interest and one of our team will be in contact with you shortly.



How to find us

Bodley Block, 3rd Floor
Ebley Mill, Ebley Wharf
Stroud, GL5 4UB

The Cristie Data offices are on the 3rd floor of the Bodley Block which is part of the historic grade II listed Ebley Mill, now occupied by Stroud District Council. There is ample parking in the Ebley Mill visitors car park. Please go the council offices reception on arrival.




Book your Cristie Consultation





How we support

Cristie support services provides a single point of contact for support, this simplifies the support process and removes potential overhead and risk with a multi-vendor infrastructure.

Depending on the support level purchased Cristie will provide services including: first line support; vendor case management; remote dial-in for diagnosis, fix and patch updates; on-site support response; regular on-site health checks.

Our extended helpdesk services provide escalation procedures and service level agreements, including remote site support and support consultant visits to site where appropriate.

    Support and Maintenance

    Professional Services




How to contact support

Cristie support can be reached by telephone, email or via the support portal. Login credentials for the support portal can be requested by email using the email address below.

Normal service hours are:

09:00 to 17:30 Monday to Thursday

08:30 to 16:30 on Friday

Cristie Gold Support customers should use the 24/7 telephone number on their contract if they wish to contact support outside of normal service hours.




Cristie remote assistance

Remote assistance is available for Cristie customers with the relevant support contract. If a member of the Cristie support team request remote connection please download the Remote Support Client from the link below:

    Cristie Remote Support Client




Contact Details

Cristie Data Ltd, Bodley Block, Third Floor, Ebley Mill, Ebley Wharf, Stroud, Gloucestershire, GL5 4UB (Please use the visitors car park and enter via the Bodley Block main reception)


Sales

01453 310050


Support

01453 310051